Privacy Policy
Short version: we collect very little, we sell nothing, and your coin balance never leaves your browser.
Last updated 28 September 2026
1. Who we are
This policy explains how Grandi Casino (“Grandi”, “we”, “us”) handles information when you visit grandicasino.com (the “Site”). Grandi Casino is a free-to-play social casino for adults aged 18 and over. It involves no real-money wagering.
2. Information we collect
Game data. Your coin balance, stake and cards are processed entirely in your browser while the page is open. They are not sent to us and are discarded when you reload or leave.
No accounts. The Site has no registration or login, so we do not collect names, passwords or payment details.
Messages you send. If you email us, we receive your email address and whatever you choose to include, and we use it only to reply and to keep a record of the conversation.
Technical logs. Like most websites, our hosting provider may automatically record basic request information such as IP address, browser type, pages requested and time of access, for security and reliability.
3. Cookies and similar technologies
The Site does not set advertising or tracking cookies. Fonts are delivered by a third-party font service, which may receive your IP address when your browser requests them.
4. How we use information
- To operate, secure and improve the Site.
- To answer support requests.
- To comply with legal obligations where they apply.
We do not sell personal information, and we do not use it for profiling or targeted advertising.
5. Sharing
We share information only with service providers that help us run the Site (such as hosting and email), under obligations of confidentiality, or where required by law.
6. Retention
Support emails are kept for as long as needed to handle your request and for a reasonable period afterwards. Server logs are retained for a limited period and then deleted.
7. Your choices and rights
Depending on where you live, you may have rights to access, correct, delete or restrict the use of personal information about you, or to object to its processing. To make a request, contact support@grandicasino.com. You may also have the right to complain to a data protection authority in your region.
8. Children
The Site is intended only for adults aged 18 and over. We do not knowingly collect information from anyone under 18. If you believe a minor has contacted us, please let us know so we can delete the information.
9. Changes
We may update this policy from time to time. The date at the top of the page shows when it last changed.
10. Contact
Questions about privacy can be sent to support@grandicasino.com or through our Support page.